September 20, 2024

Accounting software giant Xero is suffering a global outage, coming at a critical time for accounts teams settling end-of-month accounts.

This morning the software reported “some users may be experiencing errors logging in or navigating to Xero”.

The New Zealand-based company has over four million subscribers in 180 countries providing everything from invoicing to payroll services to small and large businesses.

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Suffering an outage on July 31 means many businesses will be left struggling to make end-of-month payments, close their accounts and even make payroll changes ahead of payday which would fall tomorrow for many businesses.

The company say they have identified the issue with a third party, naming AWS (or Amazon Web Services) who likely host their cloud-based software systems around the world.

There is no current ETA for a restoration of services.

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